Gaming should be fun, not stressful. Novbiet wants you to always play on your own terms. Find full details on our responsible gaming policy, tools, and support here.
Responsible gaming at Novbiet means treating gaming as a form of entertainment — not a way to solve financial problems. Family, work, and health should always come before gaming in every player's life.
Online gaming is an enjoyable experience for most people. For some, however, it can develop into an addiction. Novbiet believes that practicing responsible gaming significantly reduces this risk, which is why we provide players with a range of tools and support.
Responsible gaming comes down to three principles: bet within your means, manage your time, and accept losses. Winning and losing are both a natural part of the game. Chasing lost money is the opposite of responsible gaming at Novbiet.
Remember — gaming should never be seen as a reliable source of income. Every bet carries an equal chance of loss.
Being aware of your gaming habits is important. Watch out for the following signs:
If you recognize even one of the signs above in yourself, reach out to Novbiet's support team. Asking for help isn't a weakness — it's the smart thing to do.
Novbiet gives every player the tools to stay in control of their gaming. Our platform offers several effective features you can use at any time.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period has elapsed.
Set a daily time limit for how long you play. You'll get an automatic alert when you reach it.
Once you've lost a set amount, your session will end automatically — preventing further losses.
Take a voluntary break lasting anywhere from 24 hours to 6 weeks. Your account will be temporarily suspended during this time.
Self-exclude for a longer term of 6 months to 5 years. Your account will be completely deactivated for the entire duration.
View your complete gaming history, win/loss records, and spending summary at any time.
Log in to your account or contact the support team to set up these tools. Lowering your deposit limit takes effect immediately; increasing it requires a 7-day waiting period.
Ask yourself the following questions. If you answer "yes" to most of them, consider reaching out for help:
Have you ever spent more than your planned budget on gaming and regretted it afterward?
Do you feel like you should stop gaming but can't bring yourself to quit?
Have family members or people close to you expressed concern about your gaming habits?
Do you feel the urge to place more bets to win back money you've lost?
Have you ever borrowed money or dipped into savings to fund your gaming?
Do you turn to gaming to escape sadness, loneliness, or stress in your life?
If you answered "yes" to two or more questions, start using the responsible gaming tools and consider seeking professional support if needed.
Novbiet strictly prohibits all services for anyone under 18. We follow rigorous KYC procedures to verify age. If a child or teenager has access to your device, please take the following steps:
If a minor registers on Novbiet, the account is immediately closed and any deposited funds are returned. 18+ Adults only.
Follow these simple but effective habits for responsible gaming:
Log in to your account to set deposit and time limits.
Review your gaming history and spending every week.
Activate a cooling-off period whenever you feel you need one.
If you think there's a problem, reach out to support immediately.
Use the platform's Live Chat for instant 24/7 support.
[email protected] — responses within 72 hours.
7 days a week, 24 hours a day.
What Novbiet Does to Ensure Responsible Gaming
Age and identity verification is mandatory for every new account. No one under 18 can register — this is Novbiet's zero-tolerance policy.
The limits you set are enforced automatically by the system. Deposit, loss, and time limits take effect without any manual intervention.
Novbiet's expert team monitors for potentially problematic gaming patterns and reaches out directly to offer support when needed.
Activate self-exclusion in just a few clicks. No promotional emails or notifications will be sent during the exclusion period.
Our support team is specially trained in responsible gaming. They offer help with empathy, never judgment.
Your overall wins and losses, spending statistics, and time analysis are all clearly visible — nothing is hidden.
Join Novbiet for a safe, transparent, and responsible gaming environment. Your enjoyment is our priority.