Novbiet Privacy Policy

1Introduction

Welcome to Novbiet. We understand that sharing personal information on an online platform is a significant decision. That is why Novbiet is upfront from the start — here is what data we collect, why we collect it, and how securely we keep it.

This privacy policy applies to all services on the Novbiet website and platform. By using Novbiet, you are considered to have agreed to this policy. We recommend that every player read this privacy policy carefully.

2What Information We Collect

Novbiet collects only the information needed to deliver its services smoothly. We do not collect excessive or unnecessary data.

The information above is collected from three main sources: data you provide directly, data generated automatically as you use the platform, and data obtained from third-party verification agencies when required by regulatory authorities.

3How Your Information Is Used

Novbiet uses the information it collects solely for the following purposes — it is never used for anything beyond these:

• Account Management: Registration, login, identity and age verification.
• Financial Transactions: Accepting deposits, processing withdrawals, and maintaining transaction history.
• Customer Support: Using relevant information to properly address your complaints or questions.
• Security & Fraud Prevention: To detect unusual transactions or suspicious activity.
• Legal Obligations: Data is shared with relevant regulatory authorities when required.
• Responsible Gaming: Monitoring for signs of excessive play and providing support where needed.
• Service Improvement: Analytical use to improve and enhance the platform experience.

4How Long Your Data Is Retained

Novbiet retains your information only for as long as necessary. All relevant data is kept while your account remains active.

• Even after an account is closed, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained long-term in compliance with anti-money laundering regulations.
• Customer support communication records are kept for a reasonable period after an issue has been resolved.
• Once the designated retention period ends, data is securely deleted or anonymized.

For more details on data retention periods, please contact our support team.

5Data Sharing & Disclosure

Novbiet wants to be clear about when and with whom your information may be shared:

• Payment Processors: Only the minimum necessary information is shared with approved payment gateways to process deposits and withdrawals.
• Identity Verification Providers: Information may be shared with approved verification partners as part of the KYC (Know Your Customer) process.
• Regulatory Bodies & Law Enforcement: Disclosure of information is mandatory when required by a legal order or legitimate investigation.
• Technology Service Providers: Limited data may be shared with contracted providers for hosting, cybersecurity, or analytics purposes — however, they are not permitted to use your data independently.

6Cookies Policy

Novbiet uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Analytical Cookies: To understand how users interact with the site — this helps us improve our services.
• Preference Cookies: To remember your language, theme, or interface preferences.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features.

7Security Measures

Novbiet follows the highest industry security standards to protect your information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption — the same standard used by banks.
• Firewall & IDS: Robust firewalls and an intrusion detection system operate 24/7.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Regular Security Audits: Regular penetration testing and security audits conducted by independent third-party experts.
• Payment Data Security: Full card numbers and PINs are never stored on Novbiet servers.
• Access Control: Only authorized staff can access your information, and all such access is strictly logged.

Keep in mind that no technology can guarantee complete security over the internet. We strongly recommend changing your account password regularly and never sharing it with anyone.

8Your Data Rights

Every player at Novbiet has the right to control their own data. You can exercise the following rights at any time:

• Right of Access: You can submit a request to find out what information Novbiet holds about you.
• Right to Rectification: You can request a correction if any information is inaccurate or out of date.
• Right to Erasure: You may request deletion of your data in certain circumstances, unless retention is required by law.
• Right to Object: You can request that the processing of your information be restricted for a specific purpose.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.
• Right to Object: You may object to certain types of data processing.

9Protection of Minors' Data

Novbiet strictly does not offer its services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at registration.
• If a user appears to be under the age of 18, their account is suspended immediately.
• If a parent or guardian believes their child has registered by mistake, please contact our support team immediately.
• In such cases, Novbiet will promptly close the account and take steps to delete the associated data.

10Privacy Policy Updates

Novbiet reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, notice will be sent to your registered email address or posted on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy are available from the support team upon request.

11Privacy Contact

For any questions, requests, or complaints regarding this privacy policy, please contact our dedicated privacy team:

We typically respond to privacy-related requests within 72 hours. For urgent matters, you can also reach us via live chat.